Although Lyte was redefining the ticketing marketplace, it experienced no definite CRM program. Lyte utilized twelve–fifteen unique SaaS solutions throughout various departments, which resulted in a lack of alignment between groups, duplication of labor and overlapping duties. ” The task of the student is to spotlight all components of this https://hbr-case-study-writing-se48182.tkzblog.com/31421154/not-known-facts-about-harvard-case-study-writing-help